CONTACT ESI: FIRE SAFETY
Whether you need an assessment, strategy, inspection, servicing, training or simply some specialist fire safety advice, start with the building or project and what has prompted the enquiry.
You do not need to know the technical terminology or choose the right service before contacting us. Give us the basics and we’ll review the information, clarify anything we need, then explain the proposed scope and next steps.
Not sure which service you need? That is completely fine. Tell us what has prompted the enquiry and we will help you work it out.
Tell us a little about the premises and what has prompted the enquiry.
NOT SURE WHERE TO START?
Many enquiries start with a problem rather than a named service. Tell us what is happening and we can help identify the most appropriate route.
ASSESSMENTS & CONSULTANCY
Fire risk assessments, DSEAR assessments, validation and wider consultancy support.
Tell us what you needFIRE STRATEGIES
New-build strategies, retrospective strategies, refurbishments and changes affecting the building.
Discuss your projectFIRE PROTECTION & COMPLIANCE
Fire doors, compartmentation, alarms, extinguishers, emergency lighting and training.
Request advicePROPERTY PROFESSIONALS
Support where fire safety information, due diligence or planned works need specialist input.
Explain the situationEXISTING DOCUMENTS
If you already have an assessment, strategy, survey or other fire safety information, tell us what you have and why it is being reviewed.
Send the detailsNOT SURE
You do not need to select the perfect service. Explain the building, the issue and what you are trying to achieve.
Ask ESIHELP US UNDERSTAND THE ENQUIRY
You do not need every detail before getting in touch, but the following information can help us understand the likely scope more quickly.
Building or project type
What the premises are used for and what kind of project is involved.
Property or project postcode
This helps us understand where the work is located.
What has prompted the enquiry
For example a planned project, existing report, identified issue or stakeholder request.
Existing documents
Plans, assessments, strategies, surveys or other information you already have.
Your timescale
Let us know if there is a particular deadline or project milestone involved.
Anything you are unsure about
If you do not know which service applies, say so. We can help you work it out.
Do not delay contacting us because information is incomplete. Start with what you know. We can clarify anything else after reviewing the basics.
WHAT HAPPENS NEXT?
The aim is to understand what you actually need before work begins, rather than make you choose a service based on technical terminology.
01
Give us a few details about your building, project, timescale and what you are trying to achieve. If you are not sure which service applies, that is fine.
02
We review what you have told us, ask anything else we need to know and explain the most appropriate way forward before any work begins.
03
Whether the work involves an assessment, strategy, survey or consultancy, we explain the scope clearly and set out what happens next.
Contact details
Coverage
ESI works across the South and South East of the UK. For many services we can also advise remotely at the early scoping stage.
If you are unsure whether we cover your location, include the property or project postcode with your enquiry and we can confirm.
If your enquiry involves an existing assessment, strategy, drawing or survey, mention it in the form so we know what information is already available.
Common questions
Yes. Tell us what has prompted the enquiry, what type of building or project is involved and what you are trying to achieve. We can help you identify the appropriate route.
We review the information you send, come back to you if anything needs clarifying and then explain the proposed scope of work and next steps.
No. Send us what you have. If existing plans, assessments, strategies or reports are relevant, mention them in your enquiry and we can advise what else may be useful.
ESI works across the South and South East of the UK. For many services, early scoping can also begin remotely. Send us the postcode if you are unsure whether we cover your location.
Yes. If documents are relevant to the enquiry, email the details to office@esifiresafety.co.uk and explain briefly what you would like ESI to review or advise on.
You do not need to have the answer before you contact us. Start with the situation and we will help you work out the next step.
